Shipping policy

Effective November 10, 2026

Shipping Area And Cost

We ship within the United States. Standard shipping is free, with no minimum order value. We do not currently offer international delivery.

Processing And Order Cutoff

Order processing takes 1–3 business days. Our daily cutoff is 2:00 PM Eastern Time (America/New_York). Orders placed after 2:00 PM, on weekends or on public holidays begin processing on the next business day. Business days for processing and transit are Monday through Friday, excluding public holidays; store opening hours are listed below.

Transit Time And Delivery Partner

UPS is our delivery partner. Standard transit is estimated at 3–5 business days after shipment. Allow an estimated total of 4–8 business days for processing plus transit. Delivery dates are estimates and may be affected by weather, carrier disruption, holidays or address problems. We will help investigate a delayed shipment.

Tracking Your Order

When your order ships, we send a shipping confirmation email containing a tracking number. Use that number on the UPS website to check shipment progress. Tracking updates may take time to appear after the label is created. If you have not received tracking information within 3 business days after your order begins processing, contact us with your order number.

Address Changes And Delivery Issues

Check your delivery address before submitting your order. Contact us promptly to request a correction before shipment. If a parcel is delayed, missing, damaged or marked delivered but cannot be found, email us so we can work with the carrier. Do not discard damaged packaging before taking photos. We will explain available replacement or refund options after reviewing the issue.

Order Cancellation

To cancel an order before shipment, contact us immediately with your order number. Orders cancelled before shipment receive a full refund with no additional handling fee. Once an order has shipped, it cannot be cancelled and our returns process applies. Approved cancellation refunds are issued to the original payment method within 1–3 business days; your bank may take a further 1–3 business days or longer to post the credit.

Returns And Exchanges

Eligible returns and exchanges may be requested within 30 days after delivery. See our Refunds And Returns Policy for the steps and cost allocation.

Contact Us

Store Name: Picaso Fashion
Address: 4618 Bergenline Ave, Union City, NJ 07087, United States
Phone: +1 (201) 453-3533
Email: info@picasofashionnj.com

Opening Hours (America/New_York, Eastern Time):
Monday: 10 AM–8 PM
Tuesday: 11 AM–7 PM
Wednesday–Saturday: 10 AM–8 PM
Sunday: 11 AM–7 PM
Holiday hours may vary.

Response Time: We respond within 24 hours.